Training Course: Resolving Conflict
Certified by the SEC1 Training Institute – Approved by Law Enforcement Professionals
$195.00
This customer service-focused class teaches interpersonal communication skills and techniques to resolve conflicts peacefully and professionally.
Outline
Course Features
- Professionally recorded video training
- Self-paced format, accessible on any device
- Real-world applications explained by law enforcement experts
- Post-course quiz to reinforce learning
- SEC1 Institute Certification upon passing quiz
- Reviewed by legal and law enforcement professionals
- Designed for use by individuals or organizations
- Can be bundled with other SEC1 courses for team development
- Supports continuing education and employment advancement
Course Approval:
All training modules are designed, reviewed, and approved by the SEC1 Training Institute, a professional security training provider led by certified law enforcement instructors and legal experts. Each course meets or exceeds the industry standards required for security professionals in both private and public sectors.
Course Description:
Resolving Conflict is a foundational course in professional communication and interpersonal security work. It focuses on helping officers diffuse tension, read emotional cues, and apply situational awareness to resolve potential confrontations peacefully. This course is ideal for new recruits and seasoned officers looking to refine their communication and conflict management skills.
Course Completion:
Upon completion of the video and passing the end-of-course quiz, trainees will receive an official SEC1 Training Institute Certificate of Completion. This certificate confirms mastery of the training material and is issued digitally for immediate download. All course completions are tracked and can be verified for auditing or employment compliance.
Frequently Asked Questions
Immediately after checkout, you'll be redirected to the SEC1 Training Institute (seconetraining.com) where you will need to create an account. After creating your account and logging in, you'll be able to access the course(s) you've purchased.
Yes! All SEC1 Training Institute courses are delivered 100% online and are self-paced.
Not at all. You can go through the course modules and watch the training video at your convenience, then return to take the assessment whenever you're ready.
After completing the course modules and watching all required video(s), the next step is right within the training portal to take the assessment.
You can retake the quiz up to three times. If you need additional support, reach out to our team for guidance.
No prior experience is required unless otherwise noted. Each course will indicate whether it's intended for beginner, intermediate, or expert-level learners.
Complete Your Purchase
How To Access SEC1 Training Courses:
- Purchase a Course
- Create a SEC1 Training Institute Account: Please visit Seconetraining.com and create your account.
- Log In: After creating your account and verifying your email, log in to the SEC1 Training Institute portal.
Begin Your Course: After logging in, you will see tabs related to the SEC1 Training Institute. Under the learning tab, you’ll see any courses you’ve purchased or been granted access to.